Frequently asked questions
What to expect before you upload a quote or inspection report, pay, or open your Project Workspace.
What does $79 include?
One Project Workspace and analysis of one contractor quote. It includes your private report, specific contractor questions, and follow-up discussion after the report is ready. Each additional quote is $49, up to five in the same workspace. There is no subscription.
What do I get from an inspection report?
A repair estimate with one total, an itemized breakdown, a cost range, and explicit assumptions. Use it as a common cost basis for discussing a price adjustment, seller credit, or repairs after an inspection. Routine upkeep, assessment visits, and optional work stay separate from the repair total.
The service is $59 for one home inspection PDF and includes contractor request drafts and follow-up discussion. See the inspection offer and upload your report.
Can I start with just one quote?
Yes. Upload one quote for $79. You can add another quote to the same workspace for $49, up to five in total. The total is shown before you pay.
How long can I access my workspace?
Your purchase includes 12 months of workspace access, starting when your first analysis is ready. After that, you have 30 days of read-only access to save reports and original PDFs. Your workspace shows the exact dates. There is no automatic renewal.
Additional quotes and updated reports do not restart the clock. Analysis remains subject to your package limits. Access expiration does not automatically delete your files; contact support to request deletion.
Which files can I upload?
Contractor quote, contract, or home inspection PDFs, including text-based PDFs and clear English-language scanned PDFs. Save emails, photos, and webpages as PDFs before uploading. Each PDF must pass document verification before analysis.
Do I need an account or a password?
You can upload and pay before setting up an account. Access to your private workspace requires verified sign-in using the email from checkout or your invitation. Google or an email sign-in link creates your account if needed, without a separate signup or password. Creating a password is another option.
A code that makes your order free requires verified sign-in before redemption. If you paid but have not connected your workspace, use paid workspace recovery.
Why can’t I chat in the public example?
The Example Project Workspace uses fictional quotes and a scripted question and reply to show the format. It does not accept messages. Your paid workspace includes AI discussion that responds to your follow-up questions after your report is ready.
Will RenoAlly tell me which contractor to hire?
RenoAlly explains scope, pricing clarity, allowances, exclusions, and tradeoffs. It helps you ask better questions; it does not choose a guaranteed winner, certify a contractor, determine a guaranteed fair price, or replace advice from a qualified professional.
Where can I find privacy, refund, or support information?
Read our Privacy Policy for document handling and access, and our Refund Policy for refund terms. Contact support if you need help with a purchase or workspace.